MB-230 VALID TEST REVIEW | LATEST MB-230 EXAM QUESTIONS

MB-230 Valid Test Review | Latest MB-230 Exam Questions

MB-230 Valid Test Review | Latest MB-230 Exam Questions

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Tags: MB-230 Valid Test Review, Latest MB-230 Exam Questions, Hot MB-230 Questions, New MB-230 Test Review, MB-230 Simulated Test

P.S. Free & New MB-230 dumps are available on Google Drive shared by Actual4dump: https://drive.google.com/open?id=1OARfKQ4kTCYPxqEeqioaqVSgZYEZZAlx

If you have decided to improve yourself IT ability by passing Microsoft exam tests, choosing our MB-230 exam braindumps will be definitely right decision. Our Actual4dump promises that you can pass test at your first time to participate in the MB-230 Dumps Torrent and enhance yourself by practicing exam questions.

Achieving the Microsoft MB-230 Certification demonstrates that a professional has the knowledge and skills required to work effectively with customers to design and implement solutions that meet their needs. Microsoft Dynamics 365 Customer Service Functional Consultant certification can help professionals advance their careers and differentiate themselves in the competitive job market.

Microsoft MB-230 certification is a valuable credential for individuals who want to advance their career in the field of customer service. It demonstrates to potential employers that the individual has the knowledge and skills necessary to implement and configure Dynamics 365 Customer Service applications to meet specific business needs. Additionally, it provides individuals with the opportunity to gain recognition in the industry as a certified expert in the area of Dynamics 365 Customer Service.

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Latest MB-230 Exam Questions - Hot MB-230 Questions

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Microsoft Dynamics 365 Customer Service Functional Consultant Sample Questions (Q193-Q198):

NEW QUESTION # 193
You need to select the steps to create a new macro that will automate opening a new case creation form.
Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - Install Dynamics 365 Productivity Tools solution.
2 - Assign the Productivity Tools administrator security role.
3 - Configure the session automation connector.
4 - Configure the macro action.


NEW QUESTION # 194
You work for a pharmaceutical company that distributes vaccines.
Vaccines must be kept below negative 60 degrees Celsius or they cannot be used. The company requires a solution that meets the following requirements:
* Monitor vaccine temperatures during transportation.
* Create a customer service case if the temperature goes above negative 60 degrees Celsius.
You need to implement the solution.
Which technologies should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 195
Drag and Drop Question
A company is using Omnichannel for Customer Service.
You add a live chat button to your company's website for existing customers. Requests for chats are handled by the next available representative. The chat must route the customer to the same representative if the customer is inadvertently disconnected.
You need to configure the chat.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 196
You are a Dynamics 365 for Customer Service administrator.
You need to implement queues to managecases.
Which queue types should you use? To answer, drag the appropriate queue types to the correct scenarios. Each queue type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE:Each correct selection is worth one point.

Answer:

Explanation:

Explanation

References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up-queuesmanage-ac


NEW QUESTION # 197
You are implementing Omnichannel for Customer Service for a hospital.
Each customer service agent has a chat capacity of 200.
The implementation requirements are as follows:
Each agent can take no more than two chats at a time.
A new conversation must auto assign to an available agent.
You need to select the conversation options to meet the requirements.
Which options should you configure?

Answer:

Explanation:

Explanation:
Graphical user interface, table Description automatically generated

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/unified-routing-work-distribution


NEW QUESTION # 198
......

You have the option to change the topic and set the time according to the actual Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) exam. The Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) practice questions give you a feeling of a real exam which boost confidence. Practice under real Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) exam situations is an excellent way to learn more about the complexity of the Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) exam dumps.

Latest MB-230 Exam Questions: https://www.actual4dump.com/Microsoft/MB-230-actualtests-dumps.html

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